Cantonese CSR- Pasig City

PHP 60,000- 70,000

JOB DESCRIPTION

• Explain the plan’s procedures, protocols, benefits, services, and any other necessary information to the members who telephone or visit the Member Services Department.
• Facilitate member requests for changes with network provider changes, transportation requests, or any other member request for assistance as appropriate.
• Answer all incoming member phone calls within the department’s goal timeframe.

QUALIFICATIONS

• Non-Native Candidates – Can start without the need of Working Visa
• Can speak English and Cantonese
• Preferably with BPO or Call Center experience in a Healthcare Line of Business
• Amenable to work onsite in BGC Taguig
• Amenable to work in a Nightshift/Graveyard schedule
• Can start as soon as possible