Date Posted: 2025-02
Group Manager - Process Training
Location: Bridgetowne, Pasig City
Work Arrangement Type: On-site; Shifting
Industry: BPO
Salary: PHP 90,000 to 120,000
Start Date: ASAP
Job Description
Ensuring strategic alignment of the training department with business goals.
Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance.
Identifying training needs by consulting with stakeholders and using needs assessments.
Developing and delivering training solutions that meet business needs.
Optimizing training processes for efficiency.
Selecting and managing resources, including working with internal employees to develop and deliver training.
Managing the technologies and technical personnel required to develop, manage and deliver training.
Requirements
Knowledge of learning and development best practices.
A proven track record of training program development and management.
Excellent leadership skills.
Excellent written and oral communication skills.
At least a bachelor’s degree in education, human resources, or a related discipline.
Hands on experience of using tools such as Articulate, Epiplex, Canva, Visio.
Working knowledge & experience of GDS(Sabre/Amadeus/Travelport, Apollo- any two).
Experience of travel training of minimum 5 years (TMC preferably inhouse/outsourced).
Compensation and Benefits
Salary: PHP 90,000 - 120,000
TBD; To Be Determined.
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